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Sustainable Cleaning Practices for a Greener Home:Terms and Conditions

Effective Date: March 30, 2024

Welcome to Luxeglowecoclean.com (the "Website"), operated by LuxeGlow EcoClean ("we," "our," or "us"). These terms and conditions ("Terms") govern your use of our Website and our services. By accessing or using our Website, you agree to comply with and be bound by these Terms.

1. Services Provided

LuxeGlow EcoClean provides residential cleaning services to busy professionals, families with children, and seniors ("Services"). By booking our Services, you agree to these Terms.

2. Bookings and Payments

  • Bookings: To book our Services, you must provide accurate and complete information. We reserve the right to refuse any booking for any reason.

  • Payments: Payment for Services must be made in advance unless otherwise agreed upon. We accept various payment methods, as outlined on our Website. By providing payment information, you authorize us to charge the applicable fees.

3. Cancellations and Refunds

  • Cancellations: You may cancel a booking by providing at least 24 hours' notice. Cancellations made less than 24 hours in advance may incur a cancellation fee.

  • Refunds: Refunds will be issued at our discretion, depending on the circumstances of the cancellation.

4. Customer Obligations

  • Access: You must provide our cleaning staff with access to your home at the scheduled time. Failure to do so may result in a cancellation fee.

  • Environment: You are responsible for ensuring that our staff can perform their duties safely. This includes securing pets and removing hazardous materials.

5. Limitation of Liability

LuxeGlow EcoClean will not be liable for any indirect, incidental, special, or consequential damages arising from your use of our Services or Website. Our total liability to you for any claims arising out of or relating to our Services or these Terms is limited to the amount you paid for the Services in question.

6. Privacy Policy

Your use of our Website and Services is also governed by our Privacy Policy, which can be found here.

7. Intellectual Property

All content on our Website, including text, graphics, logos, images, and software, is the property of LuxeGlow EcoClean or its content suppliers and is protected by intellectual property laws. You may not use, reproduce, or distribute any content from our Website without our express written permission.

8. User Conduct

You agree to use our Website and Services only for lawful purposes. You may not use our Website to:

  • Violate any applicable local, state, national, or international law

  • Infringe upon or violate our intellectual property rights or the intellectual property rights of others

  • Engage in any activity that could harm, disable, overburden, or impair our Website or interfere with any other party's use and enjoyment of our Website

9. Third-Party Links

Our Website may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites. You acknowledge and agree that we are not responsible or liable for any damage or loss caused by or in connection with the use of any third-party websites.

10. Changes to Terms

We may update these Terms from time to time. We will notify you of any changes by posting the new Terms on this page. Your continued use of our Website and Services after the changes take effect constitutes your acceptance of the new Terms.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Maryland, without regard to its conflict of law provisions. Any disputes arising out of or relating to these Terms or our Services will be resolved in the courts of the State of Maryland.

12. Contact Us

If you have any questions about these Terms, please contact us:

  • By email: office@luxeglowllc.net

  • By visiting this page on our Website: luxeglowecoclean.com/terms&conditions

  • By mail: LuxeGlow LLC, 6959 Golden Ring Blvd, Rosedale, MD 21237, United States